Xerox is bringing a new call center to its Webster, N.Y. manufacturing campus.
But not without a hefty aid package from the state.
"We've got call centers in more than a dozen states," says Xerox spokesman Carl Langsenkamp. "We could have put the call center anywhere."
Xerox is spending $4.3 million on the new customer care center and planning to create up to 500 jobs by the end of 2013, according to Langsenkamp.
To land the project, the state's economic development arm is dishing out up to $6 million in incentives and Monroe County is chipping in with $271,000 in tax relief.
One observer says the cost far outweighs the benefit.
"For the 300 to 500 families who will get a job at the call center, this is great news," Reuters columnist David Cay Johnston tells the Innovation Trail. "For everybody else, this is awful.
"It is the latest example of corporate socialism."